Nobody has to trust anybody
Goolancer runs two marketplaces on one financial core. Whichever way you transact, the money follows the same rule: the client funds it, the platform holds it, and only approval releases it.
If you are hiring
- 1
Post a job, or buy a service
Post when the scope needs a conversation. Buy a service when you already know exactly what you need — a package has a fixed price and a fixed delivery date.
- 2
Review proposals with matched talent alongside
Every proposal shows the freelancer’s delivery record, not just their pitch. AI shortlists people who fit the brief, with reasons — and honest reservations.
- 3
Interview, then send an offer
An offer is a contract with milestones. Nothing is charged when you send it; the freelancer accepts first.
- 4
Fund milestone one
This is the only moment you are charged. The money goes into escrow, not to the freelancer.
- 5
Review the work, then release
Approving is what moves the money. If it is not right, request a revision — or open a dispute and a human reviews it.
If you are working
- 1
Build a profile worth reading
Portfolio pieces matter more than adjectives. Profiles with three or more get roughly four times the invitations.
- 2
Apply, or publish services people buy directly
Proposals are free. Services sell while you sleep — a buyer picks a package and the order starts without a proposal round.
- 3
See the money before you start
You never begin work on trust. A milestone shows as funded, in escrow, before the clock starts.
- 4
Submit, get approved, get paid
Approval releases escrow to your wallet minus the 10% service fee. Withdraw whenever you like.
Where the money actually sits
Every movement writes a double-entry ledger row. Wallet balances are a cached projection of that ledger, never the source of truth — which is why the platform can always answer “where is my money” with a specific account.
Escrow
Funded milestones and paid orders. Owed to a freelancer, conditional on approval. Not the platform’s money.
Platform revenue
The 3% client fee, collected at funding, and the 10% freelancer commission, collected at release.
Freelancer balance
Released earnings, withdrawable immediately. No holding period.
Payout clearing
Withdrawals in flight to bank rails. Leaves the platform when settled.
When something goes wrong
The work is not what I asked for.
Request a revision first — packages and milestones include them, and most disagreements are specification gaps rather than bad faith. If that fails, open a dispute.
What happens when a dispute is opened?
Escrow freezes immediately. Both sides submit evidence — messages, deliverables and the original acceptance criteria are all attached automatically. A human reviews it and decides: release, refund, or split.
The client has gone quiet after I delivered.
The money is already in escrow, so it cannot be withdrawn by them. Open a dispute and the review team decides on the evidence.
Can I cancel a contract?
Either side can. Anything still funded but unreleased is refunded to the client automatically.
