Priya Raman
Verified proID verifiedAI Engineer — LLM agents, RAG, evaluation
I ship AI features that survive contact with real users. That means retrieval you can debug, evaluation before deployment, and a cost model you can defend to finance. Claude and OpenAI APIs, pgvector, and a lot of unglamorous data cleaning.
Skills
Community Activity
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Portfolio
Support assistant over 40k tickets
Hybrid retrieval with reranking; deflected 34% of tier-1 tickets with a measured 2% escalation-error rate.
Contract review agent
Tool-using agent that extracts obligations and flags non-standard clauses, with a human-in-the-loop review queue.
Services you can buy right now
Fixed scope and price — no proposal needed.
I will build an AI assistant over your documents with Claude
Work history
ML Engineer · Freshworks
Jul 2019 – Jan 2023
Search relevance and applied NLP.
Education
IIT Madras
MTech, Data Science
2016 – 2018


